Tenant Handbook

Tenant Vendor Requirements

The following requirements apply to the activities of vendors in the building.  The failure of any vendor to comply fully with these requirements may result in the permanent denial of admission of the vendor into the building. 

• General solicitation activities in any building are strictly prohibited.
• A vendor shall be permitted access to the building only pursuant to the request of specific tenants, and then only for the purpose of making direct deliveries or completing work to the premises of those and no other.
• All deliveries and sales must occur during normal business hours.  Where provided, the vendor must utilize building service entrances (loading dock) and freight elevators.
• Tenants' vendors are permitted in the building when requested using the guidelines listed herein.  The buildings are open to service vendors from 7:30 a.m. to 5:00 p.m. Monday through Friday.
• Telecom vendors must schedule tenant-requested work at least 48 hours in advance if access to locked telecom rooms is required. Unscheduled vendors will not be allowed access except for emergencies unless advance notice is received by the Property Management Office.

Note: The above should not be construed as granting any vendor continuing rights to conduct business within any office building, and Transwestern its right to exclude any such vendor from some or all of its buildings, with or without cause, at any time. 

Insurance Requirements for Tenant’s Vendors 

Tenant shall maintain insurance coverage per their Lease Agreement at all times during the term (and prior to the term with respect to activities of tenant under their lease at the building), and each vendor shall maintain minimum insurance coverage outlined below at all times when the vendor performs work in or delivers to the building. Tenant’s vendors (moving companies, construction contractors, etc.) must provide an original Certificate of Insurance to the Property Management Office prior to the work requested. Notify any vendor regarding these requirements prior to your negotiations.  See VENDOR Sample Certificate of Insurance in the FORMS section showing: 

1)    General Liability coverage of at least $1,000,000 limits;

2)    Auto Liability coverage including all owned, non-owned and hired vehicles with combined         single limits of at least $1,000,000;

3)    Worker’s compensation coverage with minimum Employers Liability limits of $1,000,000;            and

4)    Excess Liability (Umbrella) coverage with limits of at least $5,000,000 of performing.

5)    If performing improvements/alterations to a suite, Builder’s Risk coverage or an Installation Floater will be required.    

• 24 Waterway, LLC would also be named as Loss Payee as their interests may appear.

6)    The following shall be listed as Certificate Holders on the certificate:

24 Waterway, LLC
c/o Transwestern

24 Waterway, Suite 225

The Woodlands, TX 77380

 Also:

• 24 Waterway LLC and Transwestern Property Company SW GP, LLC, dba Transwestern must also be named as Additional Insured on the General Liability and Auto Liability policies.
• A Waiver of Subrogation in favor of 24 Waterway LLC and Transwestern Property Company SW GP, LLC, dba Transwestern must be reflected on the General, Auto, and Workers Compensation policies.
• All coverage’s provided by the vendor shall be primary to any coverage carried by 24 Waterway LLC and Transwestern Property Company SW GP, LLC, dba Transwestern.
• A Certificate of Insurance evidencing these coverage’s shall be furnished to the Property Management Office prior to commencement of work.
• Failure to provide the Insurance certificate will result in delay of work.