Tenant Handbook

Introduction

The security and safety of our tenants are of primary concern for the Property Management Team at 24 Waterway. By informing you of our building's emergency procedures, it is our hope to reduce the risk of threatening occurrences and to coordinate quick, effective responses to emergency situations. This handbook is for the education of the tenants residing in the building as well as information into the policies and procedures of the Property Management Team. This book is intended as a reference into the procedures currently in place and as a guide for the tenants to establish their own business and personal emergency plans. These procedures are not intended to cover every possible emergency that may arise at our property or in your tenant space and only covers the most common events.

The Property Management Team will schedule regular, semi-annual fire drills.  This allows us to practice and prepare for an emergency so we will react in a calm and orderly fashion in the event of a real emergency.  These practice evacuations are a coordinated effort between the Property Management Team, Building Engineers and everyone in the building.  Your serious commitment to these practice evacuations is appreciated. They could save lives.

Please refer to the Tenant duties in these procedures. These persons play an important role in maintaining the safety of the building and responding effectively to emergency situations. Each tenant should select employees that will have responsibilities in this handbook. Each tenant representative should be encouraged to become familiar with the procedures described on the following pages and disseminate this information to their employees and visitors. Property Management should be notified of the names of these tenant representatives, as they will be contacted regarding building safety procedures.

In the event of an emergency, a safe and rapid response is the joint responsibility of the Property Management Team and each person in the building. If there are any questions, please call the Property Management Office BEFORE an emergency arises! We are pleased to have you as a tenant, and hope that you will put forth the effort necessary to enhance the safety and security of all of us.

We recommend creating an "Emergency Telephone Numbers" sheet for quick reference to emergency numbers such as Property Management Office, Building Security, your Insurer and the Tenant Hotline (see Contact Us page for phone number).