Tenant Handbook

Telecommunications/Technology

A strict riser management program is in place to help protect our tenants' telecom equipment/cabling located in the buildings' locked telecom and mechanical rooms and ensure all 3rd party access to these sensitive areas is authorized prior to entry.

Therefore, please instruct your telecom vendor/provider to contact the Property Management office at least 48 hours (not including weekends) in advance to obtain building entry approval. Please also notify the Property Management Office of your IT/Telecom services order immediately after placing the order so we can ensure your service provider's access to the building. The building's Telecom Manager will review and approve the vendor/provider's scope of work and give notice of your vendor's/provider's authorized entry to Property Management.

Please see your building’s “Preferred Vendor/Provider” list below of the telecom service companies who currently have physical equipment in the building.

Following access approval by the Property Management Office/Telecom Manager, all telecom vendors/providers must register with the Security console to obtain access to the telecom rooms.  This measure is taken to maintain ongoing security of all tenants’ telecom wiring and systems.