Tenant Handbook

Elevators 

The building lobby and parking garage are equipped with 9 elevators providing service to the following areas:

• Five passenger elevators serving the lobby and floors 1-14.
• Two Garage elevators serving floors 1-5
• One Garage passenger elevator serving the parking garage levels 1 & 2.

The building is also equipped with one freight elevator which must be used for all deliveries (See “Delivery Services” section). Circumstances requiring use of the freight elevator at length are to be coordinated through the Property Management Office, and must be scheduled at least 48 hours in advance for after hours and weekend usage. After-hours access to the freight elevator requires the use of an authorized access card.

After your initial move into the building, we request that your Company continue to schedule use of the freight elevator through the Property Management Office. 

Elevator Emergencies

Passenger and freight elevators are inspected and professionally maintained by a qualified elevator maintenance firm.  If the elevator malfunctions or stops while you are in it, be assured that you are safe.  Press and release the call button. Never take it upon yourself to try to get out of the elevator.  Tell the person responding to your call which elevator you are in and approximately which floor you are stopped on.  Once the elevator company is notified an elevator technician will be dispatched. The technician will either open the door and let you out or move the elevator safely down to ground floor and allow you to exit. Please remain calm. The elevators are equipped with interlocking safety features which prevent movement once the elevator has malfunctioned.

Should you at any time experience an irregularity or difficulty with elevator service, please note the elevator car number and report it immediately to the Management Office at (832) 813-7373.